Terms and Conditions

Effective Date: 21 October 2024
Welcome to the Rainbow Quartz website. By accessing or using our website
(https://rainbowquartz.com.au/) and services, you agree to comply with and be
bound by these Terms and Conditions (“Terms”). Please read these Terms
carefully before using our site or engaging with our products and services.

1. Acceptance of Terms
By accessing our website, placing orders, or using any of our services, you
acknowledge that you have read, understood, and agree to be bound by these
Terms. If you do not agree to these Terms, please refrain from using our website
and services.

2. Website Use
Our website is provided for informational purposes and to facilitate interactions
between Rainbow Quartz, pool builders, trade partners, and general customers.
By using this website, you agree to:

– Use the website only for lawful purposes and in a manner consistent with
all applicable laws.
– Not engage in any conduct that may damage or impair the website’s
functionality or usability.
– Not attempt to gain unauthorized access to any portion of the website,
servers, or systems.

We reserve the right to modify, suspend, or terminate the website or any part
thereof at any time without notice.

3. Product Information and Availability
The products and services described on our website, including pool plaster
products and related services, are subject to availability. We strive to keep our
website up-to-date, but we do not guarantee that all products or services listed
are in stock or available at all times.
We reserve the right to change product descriptions, specifications, or
discontinue products without prior notice.

4. Pricing and Payments
All prices listed on our website or provided through quotes are in Australian
Dollars (AUD) and are exclusive of GST unless otherwise stated. Prices are
subject to change without notice.

– For Trade Partners and Pool Builders: Special pricing, discounts, and
credit terms may be available. Such terms will be provided directly and
separately from the website.
– Payments: Payment terms, including delivery costs, will be outlined at
the time of your order or through formal agreements with trade partners.

Failure to comply with agreed payment terms may result in delayed
product delivery or the suspension of credit terms.

5. Intellectual Property
All content on this website, including text, graphics, logos, images, product
descriptions, and software, is the property of Rainbow Quartz or its content
suppliers and is protected by Australian and international copyright laws.
You are granted a limited, non-exclusive, and non-transferable license to access
and use the website for personal, informational, and non-commercial purposes.
Any unauthorized use of the website’s content, including reproduction,
distribution, or modification, is prohibited unless expressly authorized by us in
writing.

6. Limitation of Liability
While we strive to provide accurate and timely information, Rainbow Quartz
makes no representations or warranties regarding the completeness, accuracy,
or reliability of any information on this website.
To the fullest extent permitted by law, Rainbow Quartz and its affiliates shall not
be liable for any direct, indirect, incidental, special, or consequential damages
arising out of or in connection with your use of the website or our products and
services, including but not limited to loss of profits, data, or business
opportunities.

This limitation applies whether the alleged liability is based on contract, tort,
negligence, strict liability, or any other basis, even if we have been advised of
the possibility of such damages.

7. Warranties and Guarantees
Our pool plaster products are manufactured to the highest industry standards.
Warranties for our products may apply and will be governed by the specific
terms provided at the time of sale or through formal agreements with pool
builders or trade partners.

Please contact us for further information regarding any product warranties.

8. Third-Party Links
Our website may contain links to external websites that are not operated by
Rainbow Quartz. We provide these links for your convenience, but we are not
responsible for the content, policies, or practices of any third-party sites.
You acknowledge and agree that Rainbow Quartz is not liable for any damage or
loss caused by the use of third-party websites or their services.

9. Pool Builder and Trade Partnerships
Rainbow Quartz partners with pool builders and trade professionals to provide
our products for use in new pool construction and renovation projects. While we
may refer customers to our partner builders, any agreements or contracts made
between the customer and builder are the responsibility of those parties.
We do not accept liability for any issues that may arise in the course of work
conducted by pool builders or trade partners, nor do we guarantee the
performance or outcome of services provided by third-party partners.

10. Renovation Services
Rainbow Quartz may occasionally provide renovation services for existing pools.
Any inquiries regarding pool renovations should be directed to us via phone or
email, and we will assess whether we can provide a quotation or refer you to a
trusted partner.

11. Privacy
Our collection and use of personal information are governed by our Privacy
Policy, which is available on our website. By using our website, you consent to
the collection, use, and disclosure of your personal information in accordance
with the Privacy Policy.

12. Governing Law
These Terms and Conditions are governed by and construed in accordance with
the laws of Western Australia. Any disputes arising out of or relating to these
Terms will be subject to the exclusive jurisdiction of the courts of Western
Australia.

13. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any
time. Any changes will be effective immediately upon posting on our website.
Your continued use of the website following any changes constitutes your
acceptance of the revised Terms.

14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or
any other aspect of our website or services, please contact us at:
Rainbow Quartz
Phone: 08 9303 2443
Email: sales@rainbowquartz.com.au
Address: 5 Creative Street, WANGARA